Privacy policy
Your details, kept safe.
This page explains what information we collect when you use our website, order from us or message us, why we need it, and what you can ask us to do with it.
Who we are
Us, and how to reach us.
- 01The business
This website is run by Saifuddin and Sons Sale of General Stores Equipment L.L.C, Amman Street, New Industrial Area 2, Ajman, United Arab Emirates.
- 02Questions about your data
Email saifuddingroup@gmail.com or WhatsApp 050 576 4506. We reply within 7 working days.
What we need, and why
Only what we need, and why.
- 01Your name
So we know who we're talking to, and put the right name on your invoice.
- 02Your phone number
So we can confirm your order, and our driver can call you when they arrive. Don't worry, we don't spam.
- 03Your email
So we can send your order confirmation and invoice. No newsletters unless you ask for them.
- 04Your delivery address
So your order reaches the right door, the first time.
- 05Your order history
For our records, so we can serve you better next time: re-order the same items, match a finish, or help with an exchange.
- 06Your messages
So we can answer your questions and remember what you asked for.
- 07Basic website data
Like most websites, our hosting keeps simple technical logs, such as your device type and the pages you opened, to keep the site working and safe.
- 08Offers only if you agree
We only send you offers if you ask for them, and you can stop them any time by telling us.
Who sees it
Shared only to get the job done.
- 01Our delivery partner
They get only what the driver needs to find you, nothing more.NamePhoneAddress
- 02Card payments: Ziina
Your card details go straight to Ziina, a licensed UAE payment company. We never see or store your card number.Card details
- 03Our online shop
Your orders are stored securely on our own website system (hosted by Cloudflare), so we can look them up, issue your tax invoice and help you later.NameContact detailsOrders
- 04WhatsApp
When you message us on WhatsApp, the chat also follows WhatsApp's own privacy rules.Your messages
- 05Only if the law asks
We share details with the authorities only when UAE law requires it.
- 06Never sold. Ever.
Your details are never sold, rented or traded. Not to advertisers, not to anyone.
Cookies
Small files, small jobs.
- 01What they do
Our website uses a few small files in your browser to work properly, for example to remember that you have already seen the opening animation.
- 02In the shop
The shop and checkout use cookies to keep your cart and complete your payment.
- 03Your choice
You can clear or block cookies in your browser settings. Some parts of the shop may not work without them.
Your rights
Your data, your say.
- 01See your data
You can ask us for a copy of the personal information we hold about you.
- 02Correct it
If something is wrong, tell us and we will fix it.
- 03Delete it
You can ask us to delete your data. We will, except records we must keep by law, like invoices.
- 04How to ask
Email saifuddingroup@gmail.com from the email or phone number you used with us, so we know it's you.
Safety and changes
Kept safe, kept current.
- 01How we protect it
Only our own team can see your details, and our website and payment partners use secure, encrypted connections.
- 02How long we keep it
We keep your details as long as we need them for your orders, and records for as long as UAE law requires.
- 03Changes to this page
If we change this policy, we will update this page and the date at the top.