Saifuddin& Sons Group

Terms & conditions

The deal, made simple.

These terms apply when you use our website or buy from us. By placing an order, you agree to them. Please read them before you order.

Last updated: November 2026Saifuddin and Sons Sale of General Stores Equipment L.L.CAjman, UAE

About us

Who you're buying from.

  1. 01
    The seller

    You are buying from Saifuddin and Sons Sale of General Stores Equipment L.L.C, Amman Street, New Industrial Area 2, Ajman, United Arab Emirates.

  2. 02
    Contact

    WhatsApp 050 576 4506 or email saifuddingroup@gmail.com.

Products and prices

What you see, what you get.

  1. 01
    Photos

    We show our products as accurately as we can. Colours and finishes may look slightly different on your screen.

  2. 02
    Sizes

    Sizes and measurements are given as a guide and may vary slightly between batches.

  3. 03
    Prices and VAT

    All prices are in UAE dirhams (AED) and include 5% VAT. You get a tax invoice for every paid order. Businesses can add their company name and TRN at checkout.

Orders

From click to confirmed.

  1. 01
    When your order is confirmed

    Card orders are confirmed as soon as your payment goes through. Orders placed on WhatsApp are confirmed when we reply to confirm stock, delivery and payment.

  2. 02
    If we can't supply it

    If an item is out of stock after you order, we will tell you and offer a swap or a full refund.

  3. 03
    Big and custom orders

    Large, bulk or custom-made orders are quoted separately, and the details are agreed in writing (WhatsApp or email) before we start.

Payment

Paying, the safe way.

  1. 01
    Card

    Pay by Visa, Mastercard, Apple Pay or Google Pay at checkout. Payments are handled securely by Ziina, a licensed UAE payment company.

  2. 02
    Bank transfer

    For orders placed on WhatsApp you can pay by bank transfer. We send your order once the money reaches our account.

  3. 03
    Cash on delivery

    For orders placed on WhatsApp you can also pay cash to the driver on delivery. We confirm this with you before sending.

  4. 04
    Card refunds

    If we refund a card payment, the money goes back to the same card. It usually shows in 7 to 15 days, depending on your bank. We also send you a tax credit note.

Delivery and exchanges

Getting it to you, and swapping it.

  1. 01
    Delivery

    AED 48 to any emirate, free on orders over AED 1,000, in 2 to 4 working days. Some large or heavy items have an extra delivery charge, shown on the product and in your cart before you pay. Full details are on our Delivery & returns page.

  2. 02
    Exchanges

    You can exchange unused items within 7 days for another item or store credit. No cash refunds for a change of mind.

  3. 03
    Damaged or wrong items

    Tell us within 48 hours with photos, and we will replace it free, or refund you if we can't.

Using our products

Set up right, lasts longer.

  1. 01
    Assembly

    Please follow the assembly instructions. We can help on WhatsApp if you get stuck.

  2. 02
    Weight limits

    Don't load shelves, racks or stands beyond what they are made for. Ask us if you're not sure.

  3. 03
    Our responsibility

    We are not responsible for damage caused by wrong assembly, overloading or misuse.

The legal part

Short, but important.

  1. 01
    Limit of liability

    As far as UAE law allows, our responsibility for any order is limited to the amount you paid for it.

  2. 02
    Our photos and text

    The photos, text and logo on this website belong to Saifuddin and Sons Group. Please don't copy them without asking.

  3. 03
    Law and courts

    These terms are governed by the laws of the United Arab Emirates. Any dispute will be handled by the courts of Ajman.

  4. 04
    Changes

    We may update these terms. The version on this page on the day you order is the one that applies.

Something not clear?

Ask us on WhatsApp Contact us